Privacy & POPIA

Fibre Ya Kasi respects your privacy and processes personal information in accordance with applicable South African data-protection requirements, including the Protection of Personal Information Act (POPIA).

Information we use

We may process information such as your name, identification details, contact details, email address, service and delivery address, selected package, order information and other information reasonably required to provide and manage your service.

Why we use it

We use personal information to process and verify orders, arrange service availability and activation, manage payments, deliver equipment, provide customer support, communicate about your account, prevent fraud and meet applicable legal or regulatory requirements.

Service providers

Where necessary, information may be shared with relevant network operators, payment providers, couriers and authorised service or technology providers for legitimate service purposes.

Your information

We take reasonable measures to protect personal information and retain it only as reasonably necessary or required by law. You may contact us about access, correction or other rights available under POPIA.

Contact

Privacy enquiries can be directed to Fibre Ya Kasi on 069 244 1222 or 087 551 1641.